1)Customer
Experience Management ( CRM + MDM + SOA + BI/EDW)
üEnable Customer
Experience by Creating a 360 Degree Single View of the Customer
üEnable Great
Cross-Channel Buying Experiences
üEnable Cross-Channel
Service Experiences
2)Information
Management – MDM on Cloud
üData Management for
CRM on Cloud
üImproved Decisioning
through Social Data
3)Introduction
of New System & Consolidation
üSystem Consolidation
üERP or CRM Upgrade or
Migration
üSingle View of
Customer
4)Compliance & Analytics
üEnable Compliance and
Security
üEnhance IT Agility
üProvide BI Foundation
5)Big Data & EIM
üSingle view of
Information Management in both
structured and unstructured data
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